Community Corporation of Santa Monica, (“Community Corp.”) is a non-profit organization that restores, builds, and manages affordable housing for people of modest means. Founded by community leaders in 1982, Community Corp. has pioneered the development of architecturally significant and environmentally sustainable affordable housing.
It has built or restored more than 90 properties throughout Santa Monica, creating nearly 1,700 affordable homes and transforming the lives of more than 4,000 people every year. Our work contributes to the distinct character of Santa Monica, making it a more inclusive, caring, and environmentally sustainable city.

The Receptionist/Administrative Assistant is the first point of contact for Community Corp. at the front desk and on the phones. S/he must be able to provide excellent customer service and ensure the smooth operation of the front desk for applicants, tenants, and Community Corp. staff members. S/he also provides other critical administrative and organizational support for the office.

Essential Position Responsibilities

• Greet and assist people at the reception area and have excellent phone etiquette
• Provide courteous, efficient and enthusiastic customer service to all tenants and visitors
• Support other staff by completing administrative tasks
• Handle mail and deliveries for office staff, including incoming and outgoing mail
• Order and organize supplies for the office and monitory inventory
• Open the office to the public at 8:00 a.m. and close the office at 5:30 p.m.
• Accept rental payments from tenants and maintain written records of the payments
• Manage petty cash
• File, scan, copy and mail, including re-filling credit on the postage machine
• Other duties as assigned

Skills
The ideal candidate will exhibit grace under pressure, be detail-oriented, and organized. Fluency in multiple languages, in particular English and Spanish, is preferred. Must also have basic math skills and be able to work on multiple projects simultaneously. Proficient in Microsoft Office required. Knowledge of YARDI a plus, but not necessary. Strong preference for candidates with a track record of being punctual, professional and courteous.

Education and Experience
High school diploma, some college preferred. Minimum 2-3 years of related experience.

Office location/Work Schedule/Environment
CCSM is ideally located in Santa Monica just steps away from the Third Street Promenade and a short walk to the Santa Monica Pier and beach. We offer a 9/80 work week whereby staff work       9 hour days, Monday through Thursday, and rotate working 8 hours on one Friday and off every other Friday. It is a business-causal yet professional and productive work environment. The
main responsibilities of this position are performed in a busy office environment. This candidate must be able to keep focused despite many interruptions and distractions.

Travel Requirements
Occasional travel primarily in Santa Monica to visit properties in the Community Corp. portfolio.
Occasional trips to stores to purchase supplies. Must have a valid California driver’s license and
legally required car insurance.

Benefits & Compensation

• Compensation based on experience
• 9/80 schedule with every other Friday off
• Benefits include medical, dental, vision and life insurance
• Paid holidays, sick and 4 weeks of vacation

CCSM is an Equal Opportunity Employer